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Help & Support

Contact Us

Questions about Warm Tiles® or Sno*Melter®? Call (240) 876-0904, Monday to Friday, 9 a.m. to 5 p.m. ET, or email [email protected]. For layouts, material lists, and install questions, email a sketch, photo, or PDF with the voltage and area.

We're Here to Help!

Have questions about your project or need help selecting the right products? Our team is happy to assist.

Let Us Help You Plan Your Project

Have a floor plan, driveway layout, or even a simple hand-drawn sketch? Email it our way.

Use the form below, or email us your project details including the area you'd like to heat, the available electrical voltage, and the flooring or outdoor surface type.

We'll review the information and help you identify the products and quantities that may be right for your project. We'll even provide a list of product numbers to make adding everything to your cart easier.

No professional drawings needed. A photo of a hand-drawn sketch works just fine. Email it to [email protected] in JPG, PNG, or PDF format.

A specialist on the phone at a desk, ready to help with a project

Contact Us

Have a question or some feedback? Send us a message and we'll get back to you as soon as we can.

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